tag:blogger.com,1999:blog-6940150042220668173.post3267970365982113711..comments2011-05-20T17:58:10.072-07:00Comments on frontdeskblog: Day 6Karinahttp://www.blogger.com/profile/03439419725243478264noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-6940150042220668173.post-30933317329821336012011-03-03T12:12:22.288-08:002011-03-03T12:12:22.288-08:00Sooooo true! It's really hard to remember that...Sooooo true! It's really hard to remember that it's not your fault, when the customer makes you feel sooooo guilty! I thought for sure that retail customers gave the worst guilt trips, but now I'm not sure! I find that all day long I'm apologizing for something, and though it sucks, I've found that constant apology = customer service. A horrible and self-degrading principle, but it's the law!EmilyBhttps://www.blogger.com/profile/07638395477088964250noreply@blogger.comtag:blogger.com,1999:blog-6940150042220668173.post-4869731002466925772011-03-02T23:07:37.176-08:002011-03-02T23:07:37.176-08:00Technology is wonderful, but lately, it is far fro...Technology is wonderful, but lately, it is far from my friend. I can't tell you how many times I'm at my internship and the computer crashes. This usually becomes my fault, I get yelled at, given dirty looks, talked about behind my back...until tech support sends out and email that the system is experiencing some problems and should be back up and running in an hour or so. You would think I'd get an apology, but no, never. People just don't seem to get that technology problems are not on purpose! Do you think I want to enter the same info in 3x? Nope. Hang in there!Lauren Rubinhttps://www.blogger.com/profile/13853169076984217499noreply@blogger.com